Terms and Conditions

Standard Terms and Conditions for the supply of goods and services by Warmup Inc. in Canada.

Orders placed prior to credit approval will be subject to full prepayment. Warmup standard payment terms are net 30 days from the date of invoice. Special terms and conditions can be negotiated and discussed with your Key Account Manager. A credit application with signed business terms must be on file with Warmup. Please include a copy of your Resale Certificate.

Warmup, Inc
C/O TH1067
PO Box 4283
Postal Station A
Toronto, ON, M5W 5W6

Shipping and handling will be invoiced with the products purchased. All standard orders carry a flat $25 freight charge and are shipped UPS Ground. Expedited shipments are invoiced ‘at cost’ based on Warmup’s discounted rate. Oversized SKU’s carry additional costs such as WIB insulation boards ($25 each) and DCM-PRO membrane boxes and rolls ($25 each).

Returns, in resalable condition, are allowed within 30 days of purchase for a full refund. You must request an RGA from Warmup. Returns received without RGA cannot be refunded. After 30 days of purchase, or after the expiration of the RGA, Warmup will only issue credit notes on future orders and apply a 20% re-stocking fee. All deliveries must be inspected for accuracy within 7 days of receipt. No claim can be accepted thereafter.

Fax: (888) 927-4721
In Canada: ca@warmup.com

Orders placed before 1:30 PM (EST) will be shipped same-day, UPS. Orders placed after the deadline will be shipped promptly the following business day.

The Warmup brand is exclusive to established and approved brick & mortar resellers. The Warmup products cannot be sold online through third-party resellers such as Amazon or eBay. Warmup resellers may post products on their websites following the MAP policy. To obtain a copy and offer our products on your company website, please contact us@warmup.com.

Warmup, Inc. reserves the right to change the Terms and Conditions at any time without notification.